Bullying & Harassment Policies

Introduction

To maintain a safe, positive, and cohesive atmosphere at Redwood and in conformity to Illinois state law, bullying and harassment in all forms are unacceptable. Bullying is contrary to State law and the policy of the non-sectarian nonpublic school. Nothing in this Section is intended to infringe upon any right to exercise free expression or the free exercise of religion or religiously based views protected under the First Amendment to the United States Constitution or under Section 3 of Article 1 of the Illinois Constitution.

Bullying

Bullying is classified as negative acts carried out repeatedly over time, involving a real or perceived imbalance of power. Bullying is physically, emotionally, and/or mentally harming a student through acts or threats and interferes with a students’ education.  Bullying may include but is not limited to the following: (1) Placing the student or students in reasonable fear of harm to the student's or students' person or property; (2) Causing a substantially detrimental effect on the student's or students' physical or mental health; (3) Substantially interfering with the student's or students' academic performance; or (4) Substantially interfering with the student's or students' ability to participate in or benefit from the services, activities, or privileges provided by a school. Bullying may take various forms, including without limitation one or more of the following: harassment, threats, intimidation, stalking, physical violence, sexual harassment, sexual violence, theft, public humiliation, destruction of property, or retaliation for asserting or alleging an act of bullying.

Cyberbullying

Cyberbullying, as with all other bullying, includes but is not limited to the following misuses of technology: harassing, teasing, intimidating, threatening, or terrorizing another student or staff member by way of any technological tool, such as sending or posting inappropriate or derogatory e-mail messages, instant messages, text messages, digital pictures or images, or Web site postings (including blogs). Cyberbullying involving students may occur both on campus and off school grounds.  It may involve student use of the school’s Internet system or student use of personal digital devices while at school, such as cell phones, digital cameras, and personal computers to engage in cyberbullying. There is a clear right of the school to involve itself in a disciplinary fashion in cases in which students are the victims of cyberbullying which occurs either outside or in a combination of inside/outside the school day, but whose ramifications extend to school.

Reporting & Intervention

Any Redwood student, parent, guardian, or staff member who believes that they/their student is being subjected to bullying behavior shall report the behavior to a Redwood staff member/Redwood Head of School (Becky Sinclair, becky@redwoodliteracy.com, 312-401-5597). Redwood Head of School shall promptly investigate the complaint and inform parents/guardians of students involved in the alleged incident(s) to discuss, as appropriate, counseling and psychological services, disciplinary actions, interventions, and/or restorative measures.

Allegations of bullying shall be promptly investigated and will be treated as confidential and private to the extent possible within legal constraints. No student will be punished for reporting bullying or supplying information even if the investigation concludes that no bullying occurred. However, knowingly making a false accusation or providing false information will be treated as bullying for purposes of determining appropriate consequences or other remedial actions. Reprisal or retaliation against any person who reports an act of bullying is prohibited and shall also require determination of appropriate consequences and remedial actions.

Staff members will (1) intervene immediately to stop a bullying incident that they witness, (2) report bullying, whether they witness it or not, to an administrator, and (3) inform the administration of locations on school grounds where additional supervision or monitoring may be needed to prevent bullying. Administration will (1)  make all reasonable efforts to complete the investigation within 10 school days after the date the report of the incident of bullying was received and (2) take into consideration additional relevant information received during the course of the investigation about the reported incident of bullying.

Redwood will use restorative measures to address bullying, outlined in our SEL Framework and  Relationship Reparation Policy which may include social-emotional skill-building, counseling, and behavior implementation plans. This policy is consistent with other Redwood Day School policies.

As part of the process of reviewing and re-evaluating the policy, Redwood Day evaluates parents through an End of Year Survey to assess the outcomes and effectiveness of the policy that includes factors such as metrics of confidence and self-concept growth over the year as well as student and family observations of safety at a school.

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Last modified: June 15, 2022

Platform Privacy Policy

Introduction

Redwood Literacy, LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you use our Platform, as defined in our terms of use located at Platform Terms of Use, which are incorporated by reference herein, including when you use any software application or services we provide or visit the website https://www.redwoodliteracy.com/, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Platform, including on or through any website or software application related to this Platform.

• In email, text, and other electronic messages between you and this Platform.

• Through mobile and desktop applications you download to access this Platform.

• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party; or

• Any third party, including through any application or content (including advertising) that may link to or be accessible from the Platform.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Platform. By accessing or using this Platform, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Platform is not intended for children under 13 years of age. No one under age 13 may provide any information to the Platform. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Platform, register on the Platform, make any purchases through the Platform, use any of the interactive or public comment features of this Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at jillian@redwoodliteracy.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Platform, including information:

• By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);

• That is about you but individually does not identify you; and/or

• About your internet connection, the equipment you use to access our Platform, and usage details.

We collect this information:

• Directly from you when you provide it to us.

• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

• From third parties, for example, our business partners.

Information You Provide to Us  

The information we collect on or through our Platform may include:

• Information that you provide by filling in forms on our Platform. This includes information provided at the time of registering to use our Platform, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Platform.

• Records and copies of your correspondence (including email addresses), if you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

• Details of transactions you carry out through our Platform and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Platform.

• Your use and interaction with various features of the Platform.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Platform, or transmitted to other users of the Platform or third parties, including User Contributions, as defined in the Terms of Use. Such material is created or posted at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Platform with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Platform.

• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our Platform according to your individual interests.

• Speed up your searches.

• Recognize you when you return to our Platform.

As an example, the technologies we may use for this automatic data collection may include or be similar to:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform.

• Flash Cookies. Certain features of our Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies.

• Web Beacons. Pages of our the Platform and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Platform are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Platform and its contents to you.

• To provide you with information, products, or services that you request from us.

• To fulfill any other purpose for which you provide it.

• To provide you with notices about your account or subscription, including expiration and renewal notices.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our Platform or any products or services we offer or provide through it.

• To allow you to participate in interactive features on our Platform.

• In any other way we may describe when you provide the information.

• For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or contact us.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Platform users is among the assets transferred.

• To third parties to market their products or services to you if you have not opted out of these disclosures.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce or apply our Terms of Use, Subscription Agreement, and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Redwood Literacy, LLC our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. Where applicable, we may provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

• Disclosure of Your Information for Third-Party Advertising. If we plan to share your personal information with unaffiliated or non-agent third parties for promotional purposes, we will provide you the option to opt-out by logging into the Platform and adjusting your user preferences in your account profile or by sending us an email with your request to kait@redwoodliteracy.com.

• Promotional Offers from Company. If we plan to use your contact information to promote our own or third parties’ products or services, we will provide you the option to opt-out by logging into the Platform and adjusting your user preferences in your account profile or by sending us an email stating your request to kait@redwoodliteracy.com. This opt out does not apply to information provided to Company as a result of a product purchase, warranty registration, product service experience or other transactions.

• Targeted Advertising. If we plan to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, we will provide you the option to opt-out by adjusting your user preferences in your account profile or by sending us an email stating your request to kait@redwoodliteracy.com.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Platform and visiting your account profile page.

You may also send us an email at kait@redwoodliteracy.com to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Platform, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Platform users.  Proper access and use of information provided on the Platform, including User Contributions, is governed by our Terms of Use.

Data Security

We have implemented industry standard measures intended to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Platform like message boards. The information you share in public areas may be viewed by any user of the Platform.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

Additional Rights

While we have provided you various account settings and controls for managing your information, you may have additional or complementary rights under one or more state or local laws, some of which are noted below.

Residents of California, thanks to section 1798.83 of the California Civil Code, may request, once per calendar year, from companies conducting business in California a list of all third parties to whom the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third-party direct-marketing purposes.  In your request, please attest to your being a California resident and provide a current California address for our response.  

If you are a California resident and under the age of 18, and a registered user of this Platform, section 22581 of the California Business and Professions Code permits you to request and obtain the removal of content that you have publicly posted.  Please note that your request will not ensure a complete removal of the content and that in some cases the statute may not require or allow removal even if requested.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: kait@redwoodliteracy.com.

European Union’s General Data Protection Regulations (“GDPR”)

You may have certain rights under the European Union’s GDPR 2016/679.  The GDPR is a complex regulatory scheme and we do not intend to provide every detail here.  If interested you should read the GDPR and the relevant guidance provided by the applicable authorities for a fuller explanation.

The GDPR provides the right, where applicable, to (a) access, (b) publication, (c) erasure, (d) restrict processing, (e) object to processing, (f) data portability, (g) complain to a supervisory authority, and (h) withdraw consent.

Where applicable, the GDPR provides the right to confirm whether Company has processed your Personal Data (as defined in the GDPR) and, when the Company does, the right to access that data, together with certain other information including the purposes of the processing, the categories of Personal Data concerned, and the recipients of the Personal Data.  Where applicable, and providing that we do not affect the rights and freedoms of anyone else, we will supply you with one copy of your Personal Data.  The first copy is free.  We may charge a reasonable fee for additional copies.

Where applicable, the GDPR provides the rights to rectify any inaccurate Personal Data about you and, taking into account the purposes of the processing, to complete any incomplete data about you.

In some circumstances the GDPR provides you the right to erase your Personal Data without undue delay, including when we no longer need the Personal Data for the purposes for which we collected or processed the Personal Data, if you withdraw your consent to consent-based processing, if you object to the processing of the Personal Data under certain rules of the GDPR, if the processing is for the purpose of direct marketing, and if the Personal Data have been unlawfully processed.  However, the GDPR provides exceptions or exclusions to the right to erase, including where the processing is necessary for the exercise of free expression and information, to comply with a legal obligation, or to establish, exercise, or defend a legal claim.

In some circumstances the GDPR provides the right to restrict the processing of your Personal Data, such as to contest the accuracy of the Personal Data, where the processing is unlawful but you oppose erasure, when we no longer need the Personal Data for the purpose of our processing but you require Personal Data to establish, exercise or defend a legal claim, and you have objected to the processing pending the verification of that objection.  When processing has been restricted on this basis, we may continue to store your Personal Data.  But we will process your data otherwise only with your consent, to establish, exercise or defend a legal claim, or to protect another natural or legal person’s rights, or for reasons of important public interest.

If applicable, the GDPR provides the right to object to our processing of your Personal Data on grounds relating to your situation, but only to the extent that the processing is necessary for a task carried out in the public interest or to exercise any official authority vested in Company, or for a legitimate interest pursued by Company or someone else.  If you object, we shall stop processing the Personal Data unless we can demonstrate compelling legitimate grounds to process the information that override your interests, rights and freedoms, or the purpose of the processing is to establish, exercise or defend a legal claim.

You may object to our processing of your Personal Data for direct marketing purposes including profiling for direct marketing purposes.  If you notify us of such an objection, we shall stop processing your Personal Data for that purpose.

You may object to our processing of your Personal Data for scientific or historical research or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for a task carried out in the public interest.

If the legal basis for our processing your Personal Data is consent or that the processing is necessary to perform a contract to which you are a party, or in order to take steps at your request before entering into a contract, and such processing is carried out by automatic means, you have the right to receive your Personal Data from us in a structured, commonly used, and machine-readable format.  But this right does not apply when its application will adversely affect the rights and freedoms of others.

If you believe that our processing of your Personal Data infringes any data-protection statute, rule or regulation, you may lodge a complaint with the appropriate authorities responsible for data protection.  If applicable, you may lodge that complaint in the European Union member state of your habitual residence, your workplace, or the place of the alleged infringement.

To the extent that we base our processing of your Personal Data on your consent, you may withdraw that consent at any time.  But your withdrawal of that consent will not affect the lawfulness of any processing we do before your withdrawal.

If applicable, you may exercise any of your rights in relation to your Personal Data by emailing Company at kait@redwoodliteracy.com.    

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Platform home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Platform home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Platform and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: kait@redwoodliteracy.com

Student Data Protection Privacy Policy

Last modified: August 18, 2022

Introduction

This Student Data Protection Privacy Policy (“Policy”) applies to personal data held by Redwood Literacy, LLC (“Company” or “We”). We value the trust of our students, staff, parents/guardians, and community. The Policy applies to all Company staff, students, parents/guardians, and others (including prospective or potential students and their parents/guardians) insofar as the measures under the Policy relate to them. We respect individuals’ rights to privacy and rights under the applicable data protection legislation, and is committed to protecting it through our compliance with this Policy as individuals use our school website and services. Protected data is any data that contains personally identifiable information (“PII”) or personal data concerning any individual (“Protected Data”). Protected Data includes data that is regulated by local, state, Federal, the European Union (“EU”), or other statute/agreements. These regulations may include, but are not limited to:

• Children’s Onlie Privacy Protection Rule (“COPPA”)

• EU General Data Personal Regulation (“GDPR”)

• Gramm-Leach-Bliley Act (“GLBA”)

• Health Insurance Portability and Accountability Act (“HIPAA”)

• Family Educational Rights and Privacy Act (“FERPA”)

• Payment Card Industry Data Security Standards (“PCI DSS”)

• Stop Hacks and Improve Electronic Data Security Act (“SHIELD Act”)

• Student Online Personal Protection Act (“SOPPA”)

Protected Data requires the highest level of protection. All other data is protected by the Company with voluntary industry standards or reasonable practices concerning the protection of such data that the Company chooses to follow. This policy describes the types of information we may collect or that individuals may provide to us. This policy may change from time to time in our sole discretion.

Information We Collect and How We Collect It

We collect several types of information from and about users of our school website, including information:

• By which individuals may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which individuals may be contacted online or offline (“personal information”);

• That is about individuals but individually does not identify individuals; and/or

• About individuals’ internet connection, the equipment individuals use to access our school website, and usage details.

We collect this information:

• Directly from individuals when individuals provide it to us.

• Automatically as individuals navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

• From third parties, for example, our business partners.

Information Provided to Us

The information we collect may include:

• Information that individuals provide by filling in our forms. This includes information provided at the time of registering to use our services, subscribing to our service, posting material, or requesting further services. We may also ask individuals for information when individuals report a problem with the Company.

• Records and copies of individuals’ correspondence (including email addresses), if individuals contact us.

• Individuals’ responses to surveys that we might ask individuals to complete for research purposes.

• Details of transactions individuals carry out through us and of the fulfillment of individuals’ orders. Individuals may be required to provide financial information before placing an order through us.

• Individuals’ use and interaction with our various features.

We may store information collected by us on Google Drive for up to seven (7) years following these instructions and information provided: cookies, IP address Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=. Individuals also may provide information to be published or displayed (hereinafter, “posted”) on our public areas, or transmitted to other students, parents/guardians, school staff, or third parties. Such material is created or posted at individuals’ own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other students, parents/guardians, school staff, or third parties with whom individuals may choose to share individuals’ information. Therefore, under this circumstances, we cannot and do not guarantee that individuals’ information will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As individuals navigate through and interact with our school website and platform, we may use automatic data collection technologies to collect certain information about individuals’ equipment, browsing actions, and patterns, including:

• Details of individuals’ visits to our school website and platform, including traffic data, location data, logs, and other communication data and the resources that individuals access and use on the school website and platform.

• Information about individuals’ computer and internet connection, including individuals’ IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our school website and platform and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about individuals’ preferences, allowing us to customize our school website according to individuals’ individual interests.

• Speed up individuals’ searches.

• Recognize individuals when individuals return to our school website and platform. As an example, the technologies we may use for this automatic data collection may include or be similar to:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of individuals’ computer. Individuals may refuse to accept browser cookies by activating the appropriate setting on individuals’ browser. However, if individuals select this setting individuals may be unable to access certain parts of our school website. Unless individuals have adjusted individuals’ browser setting so that it will refuse cookies, our system will issue cookies when individuals direct individuals’ browser to our school website.

• Flash Cookies. Certain features of our school website and platform may use local stored objects (or Flash cookies) to collect and store information about individuals’ preferences and navigation to, from, and on our school website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

• Web Beacons. Pages of our the school website, platform, and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about individuals that we collect from other sources or individuals provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the school website and platform are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about individuals when individuals use our website. The information they collect may be associated with individuals’ personal information or they may collect information, including personal information, about individuals’ online activities over time and across different websites and other online services. They may use this information to provide individuals with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If individuals have any questions about an advertisement or other targeted content, individuals should contact the responsible provider directly.

How We Use Information

We use information that we collect about individuals or that individuals provide to us, including any personal information:

• To present our school website and its contents to individuals.

• To provide individuals with information, products, or services that individuals request from us.

•To fulfill any other purpose for which individuals provide it.

• To provide individuals with notices about individuals’ account or subscription, including expiration and renewal notices.

• To carry out our obligations and enforce our rights arising from any contracts entered into between individuals and us, including for billing and collection.

• To notify individuals about changes to our school website or any products or services we offer or provide through it.

• To allow individuals to participate in interactive features on our school website and platform.

• In any other way we may describe when individuals provide the information.

• For any other purpose with individuals’ consent.

We may also use individuals’ information to contact individuals about our own and third-parties’ goods and services that may be of interest to individuals. If individuals do not want us to use individuals’ information in this way, please adjust individuals’ user preferences in individuals’ account profile on our school website and platform or contact us.

We may use the information we have collected from individuals to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose individuals’ personal information for these purposes without individuals’ consent, if individuals click on or otherwise interact with an advertisement, the advertiser may assume that individuals meet its target criteria.

Disclosure of Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or individuals provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our school website users is among the assets transferred.

• To third parties to market their products or services to individuals if individuals have not opted out of these disclosures.

• To fulfill the purpose for which individuals provide it.

• For any other purpose disclosed by us when individuals provide the information.

• With students’ and parents/guardians’ consent.

We may also disclose individuals’ personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Redwood Literacy, LLC our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Information

We strive to provide individuals with choices regarding the personal information individuals provide to us. Where applicable, we may provide individuals with the following control over individuals’ information:

• Tracking Technologies and Advertising. Individuals can set individuals’ browser to refuse all or some browser cookies, or to alert individuals when cookies are being sent. To learn how individuals can manage individuals’ Flash cookie settings, visit the Flash player settings page on Adobe’s website. If individuals disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

• Disclosure of Information for Third-Party Advertising. If we plan to share individuals’ personal information with unaffiliated or non-agent third parties for promotional purposes, we will provide individuals the option to opt-out by logging into the school website and platform, and adjusting individuals’ user preferences in individuals’ account profile or by sending us an email with individuals’ request to jillian@redwoodliteracy.com.

• Promotional Offers from Company. If we plan to use individuals’ contact information to promote our own or third parties’ products or services, we will provide individuals the option to opt-out by logging into the school website and platform, and adjusting individuals’ user preferences in individuals’ account profile or by sending us an email stating individuals’ request to jillian@redwoodliteracy.com. This opt out does not apply to information provided to Company as a result of a product purchase, warranty registration, product service experience or other transactions.

• Targeted Advertising. If we plan to use information that we collect or that individuals provide to us to deliver advertisements according to our advertisers’ target-audience preferences, we will provide individuals the option to opt-out by adjusting individuals’ user preferences in individuals’ account profile or by sending us an email stating individuals’ request to jillian@redwoodliteracy.com.

We do not control third parties’ collection or use of individuals’ information to serve interest-based advertising. However these third parties may provide individuals with ways to choose not to have individuals’ information collected or used in this way.

Accessing and Correcting Information

Individuals can review and change individuals’ personal information by logging into the school website and platform, and visiting individuals’ account profile page.

Individuals may also send us an email at jillian@redwoodliteracy.com to request access to, correct or delete any personal information that individuals have provided to us. We cannot delete individuals’ personal information except by also deleting individuals’ user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If individuals delete individuals’ information from the school website and platform, copies of individuals’ information may remain viewable in cached and archived pages, or might have been copied or stored by other school website users. Proper access and use of information provided on the school website and platform, is governed by our school website and platform terms of use.

Data Security

We have implemented industry standard measures intended to secure individuals’ personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of individuals’ information also depends on individuals. Where we have given individuals (or where individuals have chosen) a password for access to certain parts of our school website and platform, individuals are responsible for keeping this password confidential. We ask individuals not to share individuals’ password with anyone. We urge individuals to be careful about giving out information in public

areas of the school website like message boards. The information individuals share in public areas may be viewed by any user of the school website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect individuals’ personal information, we cannot guarantee the security of individuals’ personal information transmitted to our school website. Any transmission of personal information is at individuals’ own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the school website and platform.

Additional Rights

While we have provided individuals various account settings and controls for managing individuals’ information, individuals may have additional or complementary rights under one or more state or local laws, some of which are noted below.

Residents of California, thanks to section 1798.83 of the California Civil Code, may request, once per calendar year, from companies conducting business in California a list of all third parties to whom the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third-party direct-marketing purposes. In individuals’ request, please attest to individual’s being a California resident and provide a current California address for our response.

If individuals are a California resident and under the age of 18, and a registered user of this school website, section 22581 of the California Business and Professions Code permits individuals to request and obtain the removal of content that individuals have publicly posted. Please note that individuals’ request will not ensure a complete removal of the content and that in some cases the statute may not require or allow removal even if requested.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: [EMAIL].

GDPR

Individuals may have certain rights under the European Union’s GDPR 2016/679. The GDPR is a complex regulatory scheme and we do not intend to provide every detail here. If interested individuals should read the GDPR and the relevant guidance provided by the applicable authorities for a fuller explanation. The GDPR provides the right, where applicable, to (a) access, (b) publication, (c) erasure, (d) restrict processing, (e) object to processing, (f) data portability, (g) complain to a supervisory authority, and (h) withdraw consent.

Where applicable, the GDPR provides the right to confirm whether Company has processed individuals’ Personal Data (as defined in the GDPR) and, when the Company does, the right to access that data, together with certain other information including the purposes of the processing, the categories of Personal Data concerned, and the recipients of the Personal Data. Where applicable, and providing that we do not affect the rights and freedoms of anyone else, we will supply individuals with one copy of individuals’ Personal Data. The first copy is free. We may charge a reasonable fee for additional copies.

Where applicable, the GDPR provides the rights to rectify any inaccurate Personal Data about individuals and, taking into account the purposes of the processing, to complete any incomplete data about individuals.

In some circumstances the GDPR provides individuals the right to erase individuals’ Personal Data without undue delay, including when we no longer need the Personal Data for the purposes for which we collected or

processed the Personal Data, if individuals withdraw individuals’ consent to consent-based processing, if individuals object to the processing of the Personal Data under certain rules of the GDPR, if the processing is for the purpose of direct marketing, and if the Personal Data have been unlawfully processed. However, the GDPR provides exceptions or exclusions to the right to erase, including where the processing is necessary for the exercise of free expression and information, to comply with a legal obligation, or to establish, exercise, or defend a legal claim.

In some circumstances the GDPR provides the right to restrict the processing of individuals’ Personal Data, such as to contest the accuracy of the Personal Data, where the processing is unlawful but individuals oppose erasure, when we no longer need the Personal Data for the purpose of our processing but individuals require Personal Data to establish, exercise or defend a legal claim, and individuals have objected to the processing pending the verification of that objection. When processing has been restricted on this basis, we may continue to store individuals’ Personal Data. But we will process individuals’ data otherwise only with individuals’ consent, to establish, exercise or defend a legal claim, or to protect another natural or legal person’s rights, or for reasons of important public interest.

If applicable, the GDPR provides the right to object to our processing of individuals’ Personal Data on grounds relating to individuals’ situation, but only to the extent that the processing is necessary for a task carried out in the public interest or to exercise any official authority vested in Company, or for a legitimate interest pursued by Company or someone else. If individuals object, we shall stop processing the Personal Data unless we can demonstrate compelling legitimate grounds to process the information that override individuals’ interests, rights and freedoms, or the purpose of the processing is to establish, exercise or defend a legal claim.

Individuals may object to our processing of individuals’ Personal Data for direct marketing purposes including profiling for direct marketing purposes. If individuals notify us of such an objection, we shall stop processing individuals’ Personal Data for that purpose.

Individuals may object to our processing of individuals’ Personal Data for scientific or historical research or statistical purposes on grounds relating to individuals’ particular situation, unless the processing is necessary for a task carried out in the public interest.

If the legal basis for our processing individuals’ Personal Data is consent or that the processing is necessary to perform a contract to which individuals are a party, or in order to take steps at individuals’ request before entering into a contract, and such processing is carried out by automatic means, individuals have the right to receive individuals’ Personal Data from us in a structured, commonly used, and machine-readable format. But this right does not apply when its application will adversely affect the rights and freedoms of others.

If individuals believe that our processing of individuals’ Personal Data infringes any data-protection statute, rule or regulation, individuals may lodge a complaint with the appropriate authorities responsible for data protection. If applicable, individuals may lodge that complaint in the European Union member state of individuals’ habitual residence, individuals’ workplace, or the place of the alleged infringement.

To the extent that we base our processing of individuals’ Personal Data on individuals’ consent, individuals may withdraw that consent at any time. But individuals’ withdrawal of that consent will not affect the lawfulness of any processing we do before individuals’ withdrawal.

If applicable, individuals may exercise any of individuals’ rights in relation to individuals’ Personal Data by emailing Company at jillian@redwoodliteracy.com.

COPPA

If applicable, the COPPA requires us to inform parents/guardians about our practices for collecting, using, and disclosing personal information from children under the age of 13. It also requires us to obtain verifiable consent from a child's parent for certain collection, use, and disclosure of the child's personal information. Children can access many parts of our school website and platform and its content and use many of its features without providing us with personal information. However, some content and features are available only to registered users or require us to collect certain information, including personal information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use the school website and platform.

This section notifies parents of:

• The types of information we may collect from children.

• How we use the information we collect.

• Our practices for disclosing that information.

• Our practices for notifying and obtaining parents' consent when we collect personal information from children, including how a parent may revoke consent.

• All operators that collect or maintain information from children through our school website and platform.

This section only applies to children under the age of 13. We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.

At any time, parents/guardians may review the child's personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child's information. Parents/guardians can review, change, or delete the child's personal information by:

• Logging into the child's account and visiting the account profile page.

• Sending us an email at jillian@redwoodliteracy.com. To protect parents/guardians’ privacy and security, we may require parents/guardians to take certain steps or provide additional information to verify their identity before we provide any information or make corrections.

FERPA

FERPA is a Federal law that is administered by the Student Privacy Policy Office (“Office”) in the U.S. Department of Education (“Department”). FERPA generally prohibits the improper disclosure of personally identifiable information derived from education records on our school website and platform. If the information is obtained through personal knowledge or observation, or has heard orally from others, it is not protected under FERPA.

Once a student reaches 18 years of age or attends a postsecondary institution, he or she becomes an "eligible student," and all rights formerly given to parents/guardians under FERPA transfer to the student. The eligible student has the right to have access to his or her education records, the right to seek to have the records amended, the right to have control over the disclosure of personally identifiable information from the records (except in certain circumstances specified in the FERPA regulations), and the right to file a complaint with the Department. The term "education records" is defined as those records that contain information directly related to a student and which are maintained by an educational agency or institution or by a party acting for the agency or institution.

Where applicable, under FERPA, we are not generally required to maintain particular education records or education records that contain specific information. Rather, we are required to provide certain privacy protections for those education records that we do maintain. Also, unless there is an outstanding request by an eligible student and parents/guardians to inspect and review education records, FERPA permits us to destroy such records without notice to the student or parents/guardians.

If applicable, under FERPA, we must provide an eligible student and parents/guardians with an opportunity to inspect and review his or her education records within 45 days following our receipt of a request. We are required to provide an eligible student with copies of education records, or make other arrangements, if a failure to do so would effectively prevent the student and parents/guardians from obtaining access to the records. We are not generally required by FERPA to provide an eligible student or parents/guardians with access to academic calendars, course syllabi, or general notices such as announcements of specific events or extra-curricular activities.

Where applicable, under FERPA, we may not generally disclose personally identifiable information from an eligible student's education records to a third party unless the eligible student has provided written consent. Such prohibitions does not include disclosure to our school officers including teachers, instructors, administrators, health staff, counselor, volunteer, or other party to whom we has outsourced institutional services or functions.

SOPPA

SOPPA is the student data privacy law that regulates students’ covered information by schools, the Illinois State Board of Education, and education technology vendors. School districts are required by SOPPA to provide additional guarantees that student data is protected when collected by educational technology companies, and that data is used for beneficial purposes only (105 ILCS 85).

If applicable, below is a high-level overview of the requirements. Under SOPPA, school districts must:

• Annually post a list of all operators of online services or applications utilized by the district.

• Annually post all data elements that the school collects, maintains, or discloses to any entity. This information must also explain how the school uses the data, and to whom and why it discloses the data.

• Post contracts for each operator within 10 days of signing.

• Annually post subcontractors for each operator.

• Post the process for how parents can exercise their rights to inspect, review and correct information maintained by the school, operator, or ISBE.

• Post data breaches within 10 days and notify parents within 30 days.

• Create a policy for who can sign contracts with operators.

• Designate a privacy officer to ensure compliance.

• Maintain reasonable security procedures and practices. Agreements with vendors in which information is shared must include a provision that the vendor maintains reasonable security procedures and practices.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our student data protection privacy policy with a notice that the privacy policy has been updated on the school website or platform home page. If we make material changes to how we treat our users’ personal information, we will notify individuals by email to the email address specified in individuals’ account or through a notice on the school website home page. The date the privacy policy was last revised is identified at the top of the Policy. Individuals are responsible for ensuring we have an up-to-date active and deliverable email address for individuals, and for periodically visiting our school website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this student data protection privacy policy and our privacy practices, contact us at:

jillian@redwoodliteracy.com

Last Modified: June 15, 2022

Acceptance of the Terms of Use

These terms of use are entered into by and between you as a student and/or a guardian of a student (collectively, “you”) and Redwood Literacy, LLC (“Company,” “we,” or “us”). The following terms and conditions, together with any documents they incorporate by reference (collectively, “Terms of Use”), govern your access to and use of  Company’s services related to literacy education, development, and tutoring, including any related documents, materials, software applications, mobile applications, or websites, including the website at https://www.redwoodliteracy.com/, and including any content, functionality, goods, and services offered on or through https://www.redwoodliteracy.com/ (collectively, the “Platform”), whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the Platform. By using the Platform or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Platform.

This Platform is offered and available to users who are 18 years of age or older. If you are below the age of 18, your use of the Platform is subject both to your acceptance of these Terms of Use, and your legal guardian’s acceptance of these Terms of Use.  By using this Platform, you represent and warrant that you are of legal age to form a binding contract with Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Platform.

By accepting these Terms of Use, you represent and warrant to Company that you have full right, power, and authority to enter into these Terms of Use and fulfill the obligations hereunder.  As a guardian or parent of a student below the age of 18, you represent and warrant that in addition to the above (a) you are legal guardian of the student using the Platform, (b) no court has issued any order affecting your rights as parent or legal guardian, and (c) you have the legal right, power, and authority to consent to these Terms of Use on behalf of the student and yourself.

You acknowledge and agree that you have read and understand these Terms of Use, and that you have ensured that any student for whom you are consenting understands these Terms of Use. By accepting these Terms of Use when given the opportunity, or by continuing to use the Platform when given the opportunity, you hereby consent to and approve in all respects these Terms of Use and agree that both you and any student for whom you are consenting shall be bound by all the terms and conditions herein.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Platform thereafter. Your continued use of the Platform following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Accessing the Platform and Account Security

We reserve the right to withdraw or amend this Platform, and any service or material we provide on the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Platform, or the entire Platform, to users, including registered users.

You are responsible for both:

·      Making all arrangements necessary for you to have access to the Platform.

·      Ensuring that all persons who access the Platform through your internet connection are aware of these Terms of Use and comply with them.

To access the Platform or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Platform that all the information you provide on the Platform is correct, current, and complete. You agree that all information you provide to register with this Platform or otherwise, including, but not limited to, through the use of any interactive features on the Platform, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Platform or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

Intellectual Property Rights

The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Platform for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platform, except as follows:

·      Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

·      You may store files that are automatically cached by your Web browser for display enhancement purposes.

·      You may print or download one copy of a reasonable number of pages of the Platform for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

·      If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

·      If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

·      Modify copies of any materials from this site.

·      Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

·      Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Platform or any services or materials available through the Platform.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms of Use, your right to use the Platform will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Platform or any content on the Platform is transferred to you, and all rights not expressly granted are reserved by Company. Any use of the Platform not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Company may collect and store data and information related to your use of the Platform that is used by Company in an aggregate and anonymized manner, including to compile statistical and performance information related to the provision and operation of the Platform (“Aggregate Data”).

You hereby unconditionally and irrevocably grant to Company an assignment of all right, title, and interest in and to the Aggregate Data, including all intellectual property rights relating thereto, and applicable to all Aggregate Date held by Company, whether created or acquired by Company prior to or after your acceptance of these Terms of Use.

Trademarks

The name, logo, related terms, product and service names, designs, and slogans are trademarks of Company or its affiliates or licensors. You must not use such marks without the prior written permission of Company. All other names, logos, product and service names, designs, and slogans on this Platform are the trademarks of their respective owners.

Prohibited Uses

You may use the Platform only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Platform:

·      In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

·      For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

·      To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms of Use.

·      To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

·      To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).

·      To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Platform, or which, as determined by us, may harm Company or users of the Platform, or expose them to liability.

Additionally, you agree not to:

·      Use the Platform in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Platform, including their ability to engage in real time activities through the Platform.

·      Use any robot, spider, or other automatic device, process, or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.

·      Use any manual process to monitor or copy any of the material on the Platform, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.

·      Use any device, software, or routine that interferes with the proper working of the Platform.

·      Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

·      Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, or any server, computer, or database connected to the Platform.

·      Attack the Platform via a denial-of-service attack or a distributed denial-of-service attack.

·      Otherwise attempt to interfere with the proper working of the Platform.

User Contributions

The Platform may contain, from time to time, message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, tools, and other interactive features (collectively, “Interactive Services”) that allow users create, post, submit, publish, display, store, transmit, or otherwise create content or materials that are intended to be shared with other users, or are otherwise of a non-confidential nature (collectively, “User Contributions”) on or through the Platform.

All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you create through the Platform will be considered non-confidential and non-proprietary. By creating any User Contribution on the Platform, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose/according to your account settings.

You represent and warrant that:

·      You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.

·      All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you Create, and you, not Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions created by you or any other user of the Platform.

Monitoring and Enforcement; Termination

We have the right to:

·      Remove or refuse to post any User Contributions for any or no reason in our sole discretion.

·      Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Platform or the public, or could create liability for Company.

·      Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

·      Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Platform.

·      Terminate or suspend your access to all or part of the Platform for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Platform. YOU WAIVE AND HOLD HARMLESS COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we cannot review material before it is posted on the Platform, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

·      Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

·      Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

·      Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.

·      Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy.

·      Be likely to deceive any person.

·      Promote any illegal activity, or advocate, promote, or assist any unlawful act.

·      Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.

·      Impersonate any person, or misrepresent your identity or affiliation with any person or organization.

·      Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.

·      Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Reliance on Information Posted

The information presented on or through the Platform is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Platform, or by anyone who may be informed of any of its contents.

This Platform may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Platform

We may update the content on this Platform from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Platform may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to the Platform

All information we collect on this Platform is subject to our Privacy Policy. By using the Platform, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Course Purchases

All purchases through or related to the Platform, or resulting from visits made by you, including your registration for or purchase of any courses, are governed by our payment terms, which are hereby incorporated into these Terms of Use..

Linking to the Platform and Social Media Features

You may link to portions of the Platform where such functionality is provided, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.

This Platform may provide certain social media features that enable you to:

·      Link from your own or certain third-party websites to certain content on this Platform.

·      Send emails or other communications with certain content, or links to certain content, on this Platform.

·      Cause limited portions of content on this Platform to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:

·      Establish a link from any website that is not owned by you.

·      Cause the Platform or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.

·      Link to any part of the Platform other than the homepage.

·      Otherwise take any action with respect to the materials on this Platform that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Platform

If the Platform contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Platform will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORM. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE PLATFORM, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE PLATFORM OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.  IN NO EVENT WILL THE COLLECTIVE LIABILITY OF COMPANY AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO COMPANY FOR THE APPLICABLE PRODUCT OR SERVICE OUT OF WHICH LIABILITY AROSE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Platform, including, but not limited to, your User Contributions, any use of the Platform’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Platform.

Governing Law and Jurisdiction

All matters relating to the Platform and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of Ohio[GD1]  without giving effect to any choice or conflict of law provision or rule (whether of Ohio or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Platform shall be instituted exclusively in the federal courts of the United States or the courts of Ohio, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE PLATFORM MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver by Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Feedback

If you send or transmit any communications or materials to Company by mail, email, telephone, or otherwise, suggesting or recommending changes to the Platform, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (“Feedback”), Company is free to use such Feedback irrespective of any other obligation or limitation between the parties governing such Feedback. You hereby assign to Company all right, title, and interest in, and Company is free to use, without any attribution or compensation to any party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although Company is not required to use any Feedback.

Assignment

You may not assign, transfer, or delegate any or all of your rights or obligations under these Terms of Use.  Company may assign, transfer, or delegate any or all of its rights and obligations under these Terms of Use to a third party, including to a successor of all or substantially all of the assets of Company through merger, reorganization, consolidation, or acquisition, and including the transfer of any rights, licenses, or consents related to the storage and use of Feedback, Aggregate Data, User Contributions, and other data and information.

Consent to Receive Communications

By providing your email, phone number, or other contact information to the Platform for the purpose of receiving certain communications from or related to the Platform, you consent to receiving such communications from Company, which may include automated emails, electronic messages, or other electronic communications, may include automated voice calls, and may include other similar communications. Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe from any such communications at any time by updating your account settings and/or following the instructions provided with such communication (e.g., by clicking an “Unsubscribe” link in an email, or by replying STOP to a text message). For additional information, view our Privacy Policy.

Entire Agreement

The Terms of Use, our Privacy Policy, and our payment terms constitute the sole and entire agreement between you and Company regarding the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Platform.

Your Comments and Concerns

The Platform, including any software applications, websites, or other services, is operated by Redwood Literacy, LLC, and all feedback, comments, requests for technical support, and other communications relating to the Platform should be directed to: kait@redwoodliteracy.com

[GD1]Preference for choice of law/legal venue?